CONNECT WITH US
Cart
MOBLE Pty Ltd
CONNECT WITH US
Cart

Could not find "Newsletter Signup Short"

UNLOCK YOUR POTENTIAL AND CREATE GENUINE VALUE IN YOUR BUSINESS

Explore our tailored business solutions and leadership programs to take the performance of your team and organisation to new heights

BUSINESS SOLUTIONS
PROGRAMS
Have a question?
CHECK OUR FREE RESOURCES TO HELP YOU MOVE THE NEEDLE FORWARD

Webinars, eBooks, Insight reports on Finance and HR Strategy, Culture, Change, Digital Transformation and more...

WEBINARS
DOWNLOAD
Have a question?
Home Blog Business Culture Insights from FoodByUs CEO, Ben Lipschitz
27Nov

Ep #42 – Business Culture Insights from FoodByUs CEO, Ben Lipschitz
By Sonia Goss | Blog, Podcast, Real Talk With Outperformers, The Outperformer, Brad Eisenhuth, Ben Lipschitz, FoodByUs, Entrepreneur, Business Success, Business Culture, Food Services, Work Environment | 27 Nov 2023 |
🎧 LISTEN ON SPOTIFY 🎙️LISTEN ON APPLE PODCASTS

In our latest episode of Real Talk With Outperformers, Ben Lipschitz, the CEO of FoodByUs, shared valuable insights on building a successful company culture and the importance of empathy, context, and transparency. As a leader in the food services industry, Ben has navigated the challenges of scaling a startup while maintaining a strong focus on customer needs and fostering a positive work environment.

Here some highlights from Ben's chat with Brad, showcasing the significance of these principles in creating a thriving company culture.

Empathy as a Core Value

At FoodByUs, empathy for the customer is one of the core values. Ben emphasises the importance of understanding and addressing customer needs, which has been instrumental in shaping their product offerings. By actively listening to customers and incorporating their feedback, the company has been able to develop a platform that solves the complex problem of food procurement in the hospitality industry.

Context and Decision-Making

Context plays a crucial role in decision-making within an organisation. Ben highlights the need to provide employees with the necessary context to make informed decisions aligned with the company's goals. By sharing information transparently and involving the team in discussions, employees gain a deeper understanding of the bigger picture, enabling them to contribute effectively and make better decisions.

Evolving Culture

As a company grows, its culture evolves. Ben emphasises the importance of being open to change and continuously adapting the company's culture to align with its values and goals. While maintaining a core set of values, it is essential to recognise that culture is not static and should evolve alongside the company's growth and changing dynamics.

Balancing Autonomy and Alignment

In a startup environment, employees are often passionate and driven to make a significant impact. However, it is crucial to strike a balance between autonomy and alignment. While giving employees ownership and autonomy in their roles, leaders must provide the necessary guidance and context to ensure that individual efforts align with the company's overall objectives.

Transparency and Trust

Transparency is a key element in building trust within a team. Ben emphasizes the importance of sharing information openly, even when faced with uncertain situations. By being transparent about company numbers, strategic decisions, and board discussions, leaders can foster trust and create a sense of unity among team members. This transparency also enables employees to understand their role in the company's success and motivates them to contribute their best.

Building a strong company culture requires leaders to prioritise empathy, provide context, and foster transparency. Ben exemplifies these principles in his approach to leadership, resulting in a thriving company culture and a motivated team. By embracing these key takeaways, leaders can create an environment where employees feel valued, empowered, and aligned with the company's mission and goals.


Recent

Categories

/ NEWSLETTER

Outperforming thoughts straight to your Inbox! And never miss out on our upcoming learning sessions and programs.

/ ABOUT

/ POLICIES

/ CONTACT

© Copyright 2021 MOBLE Pty Ltd  | +61 2 9194 4900  |  Privacy  |  Websites with MOBLE