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Home Blog Managing and Embracing Change with Friska Wirya
1Apr

EP#59 – Managing and Embracing Change with Friska Wirya

By Claire Wescombe | Blog, Podcast, Real Talk With Outperformers, The Outperformer, Brad Eisenhuth, Change, transformation, changes, company | 1 Apr 2024 |
🎧 LISTEN ON SPOTIFY🎙️LISTEN ON APPLE PODCASTS
On this week’s episode of Real Talk With Outperformers, Brad welcomes Friska Wirya. Friska is a Change Management Thought Leader, TEDx Speaker and a #1 Best-Selling Author of "The Future Fit Organisation".
Friska is the former Head of Change at the biggest gold miner in the Southern hemisphere, leading digital transformation changes to achieve US$170m annual saving. 

In this episode, Brad and Friska explore all things change management and transformation, and what it means to manage, prepare, and embed changes within an organization.


Transformation is re-imagining value creation

Transformation is a concept that is often misunderstood and overused in today's business world. Many organizations claim to be undergoing a transformation when in reality, they are simply making incremental changes or implementing new technologies. However, true transformation goes beyond surface-level changes and involves a complete re-imagining of how an organization produces value.


Friska discusses the definition of genuine transformation as a "complete re-imagining of how an organization produces value." This definition highlights the core essence of transformation, which is not just about making small adjustments or improvements, but about fundamentally changing the way an organization operates and delivers value to its stakeholders


The concept of transformation as re-imagining value creation is crucial in today's rapidly changing business landscape. With advancements in technology, shifts in consumer preferences, and global economic challenges, organizations need to be agile and adaptive in order to thrive. Transformation allows organizations to stay ahead of the curve, innovate, and remain competitive in the market


Value-driven transformation requires leadership.

Friska and Brad discuss the role leaders play in driving value-driven transformation by providing top-down support, ensuring that the necessary systems, structures, and skills are in place to support the change. The 4S system outlined in the podcast - support, systems, structure, and skills - provides a framework for successful transformation by emphasizing the importance of leadership support, skill development, organizational alignment, and system integration

A brilliant change leader is someone who not only understands the importance of value-driven transformation but also embodies the qualities necessary to drive successful change. This includes being able to empower others, manage resistance, leverage networks, and proactively drive momentum for the change. Additionally, a great change leader is able to identify and address misalignments within the organization, whether they be structural, cultural, or systemic, in order to ensure that the transformation is sustainable and impactful.


Embrace change, build future fitness.

Change is inevitable in today's fast-paced world, and organizations must be prepared to adapt in order to thrive. In the podcast transcript, the speaker emphasizes the importance of embracing change and building future fitness. This concept goes beyond simply managing change; it involves proactively preparing for and embracing change as a way to build resilience and agility for the future.


One key aspect of embracing change is understanding the impact it will have on individuals within the organization. Employees need to know why change is happening, how it will affect them, and what their role will be in the process. Clear communication and engagement are essential for ensuring that employees are on board with the change and feel empowered to participate in the transformation.


Friska highlights the importance of having a chief change officer at the table during strategic discussions. This role would be responsible for considering how changes will impact the business, employees, vendors, and customers, and developing strategies to address these impacts. By integrating change management into the strategic decision-making process, organizations can better prepare for and navigate the complexities of change.
Friska and Brad also discuss the importance of resilience in the face of uncertainty. While it may be impossible to future-proof against all potential changes, organizations can build their resilience and adaptability to better respond to unexpected challenges. By focusing on building future fitness, organizations can position themselves to thrive in an ever-changing environment.


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