CONNECT WITH US
Cart
MOBLE Pty Ltd
CONNECT WITH US
Cart

Could not find "Newsletter Signup Short"

UNLOCK YOUR POTENTIAL AND CREATE GENUINE VALUE IN YOUR BUSINESS

Explore our tailored business solutions and leadership programs to take the performance of your team and organisation to new heights

BUSINESS SOLUTIONS
PROGRAMS
Have a question?
CHECK OUR FREE RESOURCES TO HELP YOU MOVE THE NEEDLE FORWARD

Webinars, eBooks, Insight reports on Finance and HR Strategy, Culture, Change, Digital Transformation and more...

WEBINARS
DOWNLOAD
Have a question?
Home Blog Transforming Business Through Gratitude: Lessons from Sean White
9Oct

Transforming Business Through Gratitude: Lessons from Sean White
By Sonia Goss | Blog, Podcast, Real Talk With Outperformers, The Outperformer, Brad Eisenhuth, Sean White, Paramount Mortgages | 9 Oct 2023 |
🎧 LISTEN ON SPOTIFY 🎙️LISTEN ON APPLE PODCASTS     🗨️WATCH ON YOUTUBE

In the latest episode of Real Talk With Outperformers, Brad had the privilege of speaking with Sean White, the Managing Director of Paramount Mortgages.
Sean is a gentleman who says what he needs to say, and says it in a way that is makes the concept so easy, and so obvious. So much so that you wonder why business can feel so difficult.
He shared his incredible journey which hinged around starting his business life with an unusual but profound engagement with ‘Aussie John’ Simon, founder and CEO of Aussie Home Loans at the time. A time where Sean didn’t have a lot of experience to offer.
His story balances a tremendous growth-focused mindset and a relationship-centric approach in business. Here are some key takeaways from our conversation with Sean.

The Power of Thank You
Sean passionately emphasizes the significance of gratitude and the simple acts of saying "thank you" and apologizing in business. In an age where these gestures are often overlooked, Sean stands out by prioritizing them. He even established a unique "thank you department" within his business, dedicated to creating customized gratitude packs for clients and staff. This heartfelt gesture speaks volumes about the value he places on appreciation.

Shifting Perspectives
Before the disruptive arrival of the COVID-19 pandemic, Sean's primary focus was growth and financial success. However, the pandemic served as a turning point in his life and ultimately, the way he developed his business. It reinforced the importance of simplicity and the profound impact of building others up rather than solely chasing individual success. While many of us can connect with this based on our own experience, Sean was able to really transform the way he, his people and his processes connected with the customer.

The People Business
For Sean, Paramount Mortgages is not merely a lending business; it has become a relationship-building powerhouse. This is on three fronts – the relationship with his people, his customers and his loved ones.
With consciousness, he prioritises well-being and happiness of both clients and staff, understanding that loyalty is a valuable currency. By placing people at the heart of his business, Sean has witnessed not only increased success but also a deep sense of fulfillment in his work. Unlike many, the Sean has been living this change, not just saying it, and the performance results are the beautiful bi-product.
"Sometimes sorry and thank you can release everything and open up unbelievable opportunities and possibilities."

The Importance of Time
Sean described the one of the most precious gifts one can offer is ‘undivided time’.
He believes that time has the power to strengthen relationships, and he makes it a point to be fully present and attentive when interacting with clients and staff. We’ve all experienced people who struggle to do this, and those that do. His discipline around this is impressive.
This commitment to giving his time has allowed Sean to nurture profound connections that extend far beyond the business realm.

Letting Go and Learning
Sean acknowledges that, like all of us, he has made mistakes in the past. However, he has learned the invaluable lesson of letting go of ego and offering sincere apologies when necessary. He places great importance on ending relationships on a positive note, just as they began. This journey of self-reflection and personal growth has not only made Sean a better leader but also a better person.
Sean White's story and insights serve as a powerful reminder of the transformative impact of gratitude, relationship building, and a people-centric approach to business. His journey exemplifies the idea that success is not solely measured in financial terms but in the positive influence we have on others and the meaningful relationships we foster along the way.

Find out more ℹ️

Recent

Categories

/ NEWSLETTER

Outperforming thoughts straight to your Inbox! And never miss out on our upcoming learning sessions and programs.

/ ABOUT

/ POLICIES

/ CONTACT

© Copyright 2021 MOBLE Pty Ltd  | +61 2 9194 4900  |  Privacy  |  Websites with MOBLE