business, solving problems, solving complex problems, overcoming challenges, entrepreneurship, law, lawyer, divorce, family law
Cassandra’s Journey to Entrepreneurship
Cassandra is a multi-award-winning Director and Principal Solicitor of Kalpaxis Legal Pty Ltd practicing in Family Law and Surrogacy Law. Cassandra is also the Director of an innovative and holistic Dispute Resolution Hub, namely, Dispute Resolution Centre Australia (DRCAUS). The past 15 years have seen Cassandra’s career in the legal industry flourish. As a former Legal Personal Assistant, before being an admitted Solicitor, Principal Solicitor and currently the Director of multiple private entities– a highly respected Entrepreneur and trailblazer.
Empathy and collaboration over conflict.
Cassandra and Brad discuss her journey from being a paralegal in crime to becoming a family lawyer focused on creating a more empathetic and collaborative approach to divorce. She shares her personal experience of almost becoming a client of a traditional family lawyer and realizing the negative impact of the litigious and adversarial nature of the process.
Cassandra's approach to divorce is centered around empathy and collaboration, rather than conflict. She believes that traditional family law pits one person against the other, leading to heartache and acrimony. Instead, she advocates for a more compassionate and cooperative way of resolving disputes, especially when children and assets are involved.
The traditional approach to divorce, as described by Cassandra, is characterized by its combative nature, lack of empathy, lack of focus on results, and a focus on billable hours rather than finding a resolution that works for both parties. This approach often prolongs the process, increases costs, and creates unnecessary stress and animosity between the parties involved.
Ownership leads to resolution.
Ownership leads to resolution is a powerful concept that was highlighted in this episode. Cassandra shared a story about a particularly difficult divorce case she worked on, where both parties were deeply hurt and unable to communicate their pain. Despite initial skepticism from the lawyers and clients involved, Cassandra was able to facilitate a breakthrough by encouraging one of the parties to take ownership and apologize for their part in the conflict.
The unprompted apology was a turning point in the case, as it allowed for the acknowledgment of pain, a shift in mindset, and ultimately led to a resolution within an hour. This story illustrates the transformative power of taking responsibility and showing empathy in conflict resolution. By owning up to mistakes and expressing remorse, individuals can create a space for healing, understanding, and moving forward in a more productive and constructive manner.
Brad and Cass also delve into the importance of not playing the victim in difficult situations. Instead of resorting to excuses or blame, taking ownership of one's actions and emotions can lead to greater insight, growth, and ultimately, resolution. By reframing the narrative from one of victimhood to one of empowerment and accountability, individuals can break free from the cycle of conflict and find common ground with others
Emotional intelligence in legal disputes.
Emotional intelligence in legal disputes is a crucial aspect that is often overlooked in the legal industry. As highlighted in this episode, lawyers are typically not trained in emotional intelligence and may struggle to effectively navigate the emotional complexities that arise in legal disputes, particularly in family law cases. This lack of emotional intelligence can have detrimental effects on clients, as they may feel unheard, invalidated, and misunderstood during what is already a highly emotional and stressful time in their lives.
One of the key points raised by Cass is the importance of emotional intelligence in the legal profession, particularly in family law cases. The speaker emphasizes that the most intelligent lawyers are often lacking in emotional intelligence, as their focus is primarily on the legal aspects of the case rather than the emotional needs of their clients. This can result in clients feeling neglected and unsupported, as lawyers may prioritize billable hours and legal strategies over the emotional well-being of their clients.
This episode highlights the broken nature of the legal industry, where it is often in the best interest of lawyers to lengthen disputes and drag out legal proceedings in order to maximize their profits. This profit-driven mindset can further exacerbate the emotional toll on clients, as they may feel like their lawyers are more concerned with their own financial gain than with achieving a timely and fair resolution to their dispute.
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