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Home Blog People-Centric Culture: Fuelling Success and Growth for Sharp & Carter
28Aug

People-Centric Culture: Fuelling Success and Growth for Sharp & Carter

By Sonia Goss | Blog, Podcast, Real Talk With Outperformers, The Outperformer, Brad Eisenhuth, Stephen Carter, Sharp & Carter, People First Culture, workplace culture | 28 Aug 2023 |

🎧 LISTEN ON SPOTIFY 🎙️LISTEN ON APPLE PODCASTS     🗨️WATCH ON YOUTUBE

In the latest episode of Real Talk With Outperformers, Stephen Carter, Partner & Owner of Australia’s largest privately owned recruitment business, Sharp and Carter, joins Brad for a deep dive into the strategies that have led to their remarkable 40%+ annual growth over the last decade.

In the latest episode of Real Talk With Outperformers, Stephen Carter, Partner & Owner of Australia’s largest privately owned recruitment business, Sharp and Carter, joins Brad for a deep dive into the strategies that have led to their remarkable 40%+ annual growth over the last decade.
Recruitment Business Growth Through Value-Driven Principles
Carter's value-driven business approach has been the cornerstone of Sharp and Carter's competitive advantage. Amid the challenges of the Global Financial Crisis (GFC), he and his partner Tim Sharp recognized that starting was essential to success. Years later, with an amicable split and new partners Christian Keogh and Anthony Holdstock, the business expanded from a team of 7 to a company of 180, proving that you must "survive before you can thrive."
Employer Value Proposition Fueling Growth
Carter attributes their growth to a strong employer value proposition. Each partner outlined their objectives early on, prioritizing consistent values and creating a workplace they would have loved. This commitment was exemplified when an employee faced a health crisis just six weeks into the job. Sharp and Carter's value-driven strategy led them to support the employee, resulting in equity ownership, partnership, and even marriage. Such anecdotes have woven into the company's fabric, driving its expansion.
People-Centric Culture Over Profit
Setting themselves apart, Sharp and Carter prioritize relationships with both clients and their workforce. Acknowledging the impact of nurturing employee relationships, they retain staff commitment, which bolsters client connections. While there have been setbacks, Carter's belief in the profitability of this approach is reinforced by the business's consistent 43% year-on-year profit growth.
Navigating Challenges with Trust-Based Leadership
When challenges arise, Sharp and Carter's partnership, adaptability, and trust-based leadership have proven invaluable. Emotional balance among partners creates effective strategies. Change is viewed positively, with adjustments being made to strategies rather than abandoning them. A people-centered approach gives executives more time for collaborative leadership, ensuring staff wellbeing, and enhancing the company's competitive edge.
Authentic Leadership for Aspiration
Carter emphasizes the importance of authenticity in leadership. Leading by example is key; he advocates being the same person inside and outside work. This integrity is crucial for trust and leadership. People are unlikely to aspire to be leaders who are not genuine, whether it's in the workplace or personal life.
For a deeper dive into Carter and Brad's conversation, including discussions on oxytocin, serotonin, workplace well-being, diversity, and more, tune in to the podcast on any of the provided links.

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